How WhatsApp + Zapier integration is helpful in Automation

Fields where WhatsApp with Zapier can be useful

The integration of WhatsApp with Zapier can be useful in various fields to streamline communication, automate tasks, and enhance workflows. Here’s a brief overview of how the “WhatsApp Zapier integration” can be beneficial:

Customer Support and Engagement:

You can use Zapier to automate WhatsApp notifications and messages based on triggers from other apps. For example, when a new support ticket is created in your helpdesk system, Zapier can send a WhatsApp message to the customer with updates or follow-up information.

Sales and Lead Generation:

With WhatsApp Zapier integration, you can automate lead capture and nurturing processes. For instance, when a lead fills out a form on your website, Zapier can send their contact details to your CRM system and initiate a WhatsApp message to follow up with the lead.

Team Collaboration and Notifications:

Zapier allows you to integrate WhatsApp with project management tools, team communication channels, or task trackers. This integration enables you to send WhatsApp notifications to team members when new tasks are assigned, deadlines are approaching, or important updates are made.

Marketing Campaigns:

You can leverage Zapier to connect WhatsApp with your marketing tools. For example, when a customer signs up for your newsletter, Zapier can trigger an automated WhatsApp message to welcome them, share exclusive content, or offer personalized promotions.

How WhatsApp Business API Pricing acts as a barrier The WhatsApp Business API costs vary depending on the number of messages you want to send per month. In India, the pricing starts at $0.005 USD per message for the first 1 million messages and then decreases as the volume of messages increases. However, it’s worth noting that there may be additional costs for features such as session messaging and 24/7 support.

However, to overcome the pricing barrier by whatsapp , many third party applications provides whatsapp api access by adding their own message fees on top of the WhatsApp conversation charges. A few examples are :

1.)MessageBird:

MessageBird adds a $0.005 markup per session message sent by the business. There is also a $0.005 markup per template message, on top of the WhatsApp charges.

2.)Twilio:

On top of WhatsApp conversation charges, Twilio charges a $0.005 flat fee per message sent and also per message received. This markup applies to both business-initiated conversations and service conversations.

3.)360dialog: 360dialog offers three monthly plans for WhatsApp API access that range from $53 to $218. Businesses must also pay a hosting fee which starts from $20 per month. However, it doesn’t add any markup fee on messages sent or received.

Benefits of using SyncMate for easy & low cost whatsapp zapier integration

SyncMate, a Chrome extension, offers an affordable solution by integrating WhatsApp with Zapier, empowering you to enhance your productivity and seamlessly automate tasks. For just $5 per month, SyncMate provides a range of features, including contact management, deal creation, note and task creation, ticket management, and auto-backup for your WhatsApp chats.

Let’s explore the features of SyncMate and discover the applications that can be connected to enhance your business operations.

Save Contacts:

SyncMate enables you to effortlessly save WhatsApp contacts to your desired apps. Connect it to your CRM system like Salesforce, HubSpot, or Zoho CRM to ensure that every new contact is automatically recorded and accessible for your sales and support teams.

Create Deals:

Take your sales game to the next level by creating deals directly from your WhatsApp conversations. SyncMate’s integration with popular CRM platforms allows you to convert WhatsApp interactions into valuable sales opportunities. Seamlessly create deals on apps such as Pipedrive, Freshsales, or even your customized CRM solution.

Create Notes:

Capture important information shared via WhatsApp with ease. SyncMate’s Zapier integration enables you to create notes and store them in your preferred note-taking apps such as Evernote, OneNote, or Google Keep. This way, you never miss a crucial detail discussed on WhatsApp.

Create Tasks:

Transform WhatsApp conversations into actionable tasks effortlessly. SyncMate can create tasks in your preferred task management apps, such as Asana, Trello, or Todoist. Stay organized and ensure that important action items discussed on WhatsApp are promptly addressed.

Create Tickets:

For businesses that rely on ticketing systems, SyncMate simplifies the process by allowing you to create support tickets directly from WhatsApp conversations. Connect it to apps like Zendesk, Freshdesk, or Jira Service Management to ensure that customer issues and inquiries are promptly addressed.

AutoBackup WhatsApp Chats:

Safeguard your WhatsApp conversations with SyncMate’s automated backup feature. By integrating with cloud storage apps like Google Drive, Dropbox, or OneDrive, SyncMate ensures that your chats are securely backed up, providing peace of mind and easy access to your important conversations.

Message Scheduler:

Send scheduled messages with a defined template with Syncmate’s schedule message feature. Using the Schedule Message feature, users can send bulk scheduled messages with a defined template at a scheduled time and day saving a lot of time and effort.

SyncMate offers compatibility with various applications on Zapier, providing flexibility in integrating with other tools. Here are some suggested applications that can be used with SyncMate : Contacts: Salesforce, HubSpot, Zoho CRMDeals: Pipedrive, Freshsales, CopperNotes: Evernote, OneNote, Google KeepTasks: Asana, Trello, TodoistTickets: Zendesk, Freshdesk, Jira Service ManagementAutoBackup: Google Drive, Dropbox, OneDrive

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SyncMate has a pricing that is free for Starter and you only pay if you really need, that helps justify the nominal pricing.
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