Using WhatsApp for Ecommerce, order management and queries manually offers several benefits for small businesses in the eCommerce industry. It enables personalized customer interactions, efficient order handling, real-time communication, and a seamless customer support experience.
Here is a quick overview showcasing some of the super powers of SyncMate
We understand the Challenges you face in keeping a track of never ending Client requests and queries. Never ever loose a WhatsApp Customer Service request, SyncMate makes it easy for you.
Customer browses through website or social accounts and asks to place an order though WhatsApp. Using Syncmate WhatsApp Hubspot Integration for Ecommerce, it’s super easy. This way, you never loose an order or inquiry you receive.
It’s not unusual getting bombarded with Issues faced by Customers along with orders and feedbacks from multiple customers at once. Using SyncMate you can create Tickets into Hubspot right from WhatsApp and manage your issues better.
We understand the there are Orders that requires customization, dealing and you don’t want to go through WhatsApp history to go through what was commuicated. Using SyncMate you can create Notes of selected WhatsApp messages or can even auto backup entire conversation right into your Hubspot with ease.
Missing important chunk of information for an Order can result in Delays in Order, problems in fulfillment and adverse affects on your Business. SycMate allows you focus on what you are good by creating Tasks into Hubspot from WhatsApp.
Easily save contacts from WhatsApp to your Hubspot CRM. With this feature, you can effortlessly save contacts from your WhatsApp directly to your Hubspot CRM. By integrating these two platforms, you ensure that no potential lead is missed or lost. Seamlessly transfer contact details, such as names, phone numbers, and email addresses, to your CRM, making it easier to manage and nurture leads for future engagement.
Unlock efficiency, maximize your workflow with WhatsApp for Ecommerce using SyncMate.