Simplify WhatsApp for Ecommerce using SyncMate
Using WhatsApp for Ecommerce, order management and queries manually offers several benefits for small businesses in the eCommerce industry. It enables personalized customer interactions, efficient order handling, real-time communication, and a seamless customer support experience.
Watch SyncMate at Work
Here is a quick overview showcasing some of the super powers of SyncMate
Features
If you’re looking for a tool that can help streamline your sales automation, then SyncMate is the perfect tool for you. With its powerful features, you can easily save contacts, chats, media, and more – all directly from your WhatsApp conversations.
Save Contacts
Easily save contacts from WhatsApp to your Hubspot CRM. With this feature, you can effortlessly save contacts from your WhatsApp directly to your Hubspot CRM. By integrating these two platforms, you ensure that no potential lead is missed or lost. Seamlessly transfer contact details, such as names, phone numbers, and email addresses, to your CRM, making it easier to manage and nurture leads for future engagement.
Backup One-to-One Conversations
Capture and store customer queries from WhatsApp directly in Hubspot. Never lose track of important customer queries again. This feature enables you to capture and store one-to-one conversations from WhatsApp directly in your Hubspot CRM. By centralizing all customer interactions, including their queries, requests, and inquiries, you can provide more personalized and efficient support. Accessing the conversation history within Hubspot eliminates the need to switch between different tools, allowing for smoother communication and faster response times.
Group Conversations
Take collaboration and communication to the next level by backing up and archiving your group conversations from WhatsApp. This feature allows you to maintain a comprehensive record of discussions within teams or with clients, ensuring that valuable information and decisions are not lost. Easily refer back to past conversations, access important details, and foster better teamwork and project management.
Create Deals
Keep your sales process streamlined and focused on your customers with this feature that enables you to manage deals directly from WhatsApp. Stay connected with prospects, nurture leads, and track the progress of your sales opportunities, all within the familiar WhatsApp interface. Create, update, and track deals seamlessly, ensuring a more efficient sales workflow and improved customer relationship management.
Tickets
Efficiently track customer issues and support tickets in WhatsApp. Enhance your customer support experience by efficiently tracking and managing customer issues and support tickets within WhatsApp. With this feature, your support team can stay within the WhatsApp platform, focusing on resolving customer issues promptly. Assign, prioritize, and track support tickets, ensuring effective issue resolution and customer satisfaction.
Challenges in using Whatsapp for Ecommerce for a Small Business
We understand the Challenges you face in keeping a track of never ending Client requests and queries. Never ever loose a WhatsApp Customer Service request, SyncMate makes it easy for you.
Order Placement
Customer browses through website or social accounts and asks to place an order though WhatsApp. Using Syncmate WhatsApp Hubspot Integration for Ecommerce, it’s super easy. This way, you never loose an order or inquiry you receive.
Customer Support and Queries
It’s not unusual getting bombarded with Issues faced by Customers along with orders and feedbacks from multiple customers at once. Using SyncMate you can create Tickets into Hubspot right from WhatsApp and manage your issues better.
Order Customization
We understand the there are Orders that requires customization, dealing and you don’t want to go through WhatsApp history to go through what was commuicated. Using SyncMate you can create Notes of selected WhatsApp messages or can even auto backup entire conversation right into your Hubspot with ease.
Order Reminders
Missing important chunk of information for an Order can result in Delays in Order, problems in fulfillment and adverse affects on your Business. SycMate allows you focus on what you are good by creating Tasks into Hubspot from WhatsApp.
Save Contacts
Easily save contacts from WhatsApp to your Hubspot CRM. With this feature, you can effortlessly save contacts from your WhatsApp directly to your Hubspot CRM. By integrating these two platforms, you ensure that no potential lead is missed or lost. Seamlessly transfer contact details, such as names, phone numbers, and email addresses, to your CRM, making it easier to manage and nurture leads for future engagement.
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Supercharge your Productivity
Unlock efficiency, maximize your workflow with WhatsApp for Ecommerce using SyncMate.
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