Skip to content
assostro-header-logo
assistro
  • Integrations
    • Zapier
    • Shopify
    • HubSpot
    • WordPress
    • Chrome Extension
    • Metro Accounting (Coming soon)
    • Flavor CRM (Coming soon)
  • Learn
    • Blog
    • Developer Guide
    • User Guide
    • Tutorial
  • Pricing
  • Contact Us
  • Get Started
Get Started

Extension

5
  • Define your own template to send schedule message
  • Send Message at a scheduled time using SyncMate
  • Bulk messaging at a scheduled time using SyncMate
  • Sending a Direct Message Without Saving a Number on WhatsApp
  • An onboarding guide for Extension

Other

6
  • How to use SyncMate in a 3rd Party application via OAuth – The Secure way
  • Assistro Dashboard
  • After Installation : Setting up SyncMate Chrome Extension
  • Getting Started with SyncMate and Shopify Integration: A Step-by-Step Guide
  • SyncMate User Guide: Regenerating Your Token
  • How to back up your WhatsApp chats in HubSpot?

SyncMate

7
  • How to Connect your WhatsApp with SyncMate?
  • Connect your Custom App with SyncMate
  • Connect your WooCommerce App with SyncMate
  • Connect your Contact Form 7 App with SyncMate
  • Troubleshooting and Reconnection Guide
  • How to use SyncMate X Shopify Application ?
  • How to send automated WhatsApp messages on Google Calendar events?

Developer Guide

2
  • Connect your Custom App with SyncMate
  • SyncMate User Guide: Regenerating Your Token

Tutorial

2
  • SyncMate Introduction Video
  • Use WhatsApp API with Custom applications using SyncMate

HubSpot

9
  • Connect your HubSpot App with SyncMate
  • How to Save a WhatsApp Contact to HubSpot Using SyncMate?
  • How to create a Deal for a WhatsApp Contact in HubSpot via SyncMate?
  • How to Create a Note for a WhatsApp Contact in HubSpot using SyncMate?
  • How to Create a Task for a WhatsApp Contact in HubSpot using SyncMate?
  • How to Create a Ticket for a WhatsApp Contact in HubSpot through SyncMate?
  • How to Create a Log for a WhatsApp Contact in HubSpot through SyncMate?
  • How to Back Up and associate Your Contacts’ Data in HubSpot?
  • An Onboarding Guide for HubSpot Via SyncMate

Zapier

6
  • How to fetch WhatsApp Group ID – Guide to Fetch Group ID with Video
  • How to fetch WhatsApp Channel or Newsletter ID – Guide to Fetch Channel or Newsletter ID with Video
  • How to connect Zapier with SyncMate?
  • How to send a WhatsApp notification to any individual?
  • How to send a WhatsApp Notification to any group or channel?
  • An onboarding guide for Zapier via SyncMate
View Categories
  • Home
  • user-guide
  • SyncMate
  • Troubleshooting and Reconnection Guide

Troubleshooting and Reconnection Guide

< 1 min read

Welcome to the WhatsApp Disconnection Guide, designed to help you understand the reasons behind WhatsApp disconnections and provide step-by-step solutions to reconnect effortlessly. Whether it’s due to recent updates or manual actions on your part, we’ve got you covered.
 
1. WhatsApp Updates
WhatsApp regularly releases updates to enhance features, security, and overall performance. However, these updates may sometimes lead to temporary disconnections.
 
2. Manually Unlinked Device from Your Phone
If you intentionally unlinked a device from your phone due to security concerns (e.g., lost or stolen device), it leads to disconnection.
 
3. Manually Unlinked Device from Your Browser
Manually unlinking a device from your browser, such as when upgrading to a new device or for privacy reasons, may lead to disconnection.
 
4. Device Compatibility
WhatsApp updates may not be compatible with outdated operating systems, leading to connectivity issues or  WhatsApp may discontinue support for older devices to focus on providing an optimal experience for newer technologies.
 
Solution
Try to reconnect your configuration, follow the simple steps mentioned in  Configuration guide.

Updated on July 2, 2025

What are your Feelings

  • Happy
  • Normal
  • Sad
Share This Article :
  • Facebook
  • X
  • LinkedIn
  • Pinterest
Connect your Contact Form 7 App with SyncMateHow to use SyncMate X Shopify Application ?
assistro

We’re your innovation partner, delivering cutting-edge solutions that elevate your business to the next level.


    Navigation

    • Integrations
    • Pricing
    • Contact Us

    Integrations

    • Zapier
    • Shopify
    • HubSpot
    • Wordpress
    • Chrome Extension
    • Metro Accounting [Coming soon]
    • Flavor CRM [Coming soon]

    Learn 

    • Blogs
    • Developers
    • User Guide
    • Tutorials

    © Copyright 2025, All Rights Reserved by Assistro